Shipping Policy

1. Shipping Options

We offer the following shipping options to ensure your Magnetic Lash Kit arrives quickly and safely:

Standard Shipping:

·         Delivery Time: 5-7 business days (domestic).

·         5.99∗∗(Freeonordersover50).

Expedited Shipping:

·         Delivery Time: 2-3 business days (domestic).

·         Cost: $12.99.

International Shipping:

·         Delivery Time: 7-14 business days (depending on location).

·         Cost: Calculated at checkout based on destination.

2. Processing Time

·         All orders are processed within 1-2 business days (excluding weekends and holidays).

·         Once your order is shipped, you’ll receive a confirmation email with a tracking number to monitor your delivery.

3. Shipping Destinations

·         We currently ship to all 50 U.S. states and select international countries.

·         If your country is not listed at checkout, please contact us at [support@magneticlashluxe.com] for assistance.

 

4. Shipping Delays

While we strive to deliver your order on time, delays may occur due to:

·         High order volumes (e.g., during holidays or sales).

·         Inclement weather or carrier delays.

·         Customs clearance for international orders.

 

If your order is delayed, we’ll notify you via email and provide updates.

 

5. Tracking Your Order

·         Once your order is shipped, you’ll receive a tracking number via email.

·         Use this number to track your package on the carrier’s website.

·         If you have issues tracking your order, contact us at [support@magneticlashluxe.com].

 

6. Lost or Stolen Packages

·         If your package is lost or stolen, please contact us immediately at [support@magneticlashluxe.com].

We’ll work with the carrier to resolve the issue and ensure you receive your order.

7. Returns & Exchanges

·         If you need to return or exchange your order, please refer to our Returns Policy for details.

·         Shipping costs for returns are the responsibility of the customer unless the item is defective or incorrect.

8. Contact Us

If you have any questions about our Shipping Policy, feel free to reach out:

·         Email: [support@magneticlashluxe.com]

·         Phone: [Your Phone Number]

·         Business Hours: Monday to Friday, 9 AM to 5 PM [Your Time Zone].

Why This Policy Works

Clarity: Clearly outlines shipping options, costs, and delivery times.

Transparency: Sets expectations for processing times and potential delays.

Customer Support: Provides multiple ways for customers to get help.